Info and Shipping
Info
Sick of teething toys in the same stereotypical designs, made of dodgy materials that you're just not sure of?
Helles Teeth teething toys are proudly designed right here in New Zealand using organic, food-grade silicone and we’re dedicated to bringing gum soothing goodness to babies around the world!
Not only do they appeal to babies’ curious hands and aching gums - they're visually appealing to both baby AND parents with quirky designs and bold colours!
We believe that teething toys should be safe and have a low impact on the environment - as well as being awesome to look at!
All of our teethers are –
- BPA, phthalate, lead, metal, PVC and latex free
- Non-toxic food-grade silicone, which does not support micro bacterial growth (so won't harbour bacteria or go moldy like cloth or wooden toys)
- Dishwasher, freezer and microwave safe, easy to sterilize and keep clean
- Soft, flexible and durable - with no detachable parts
- They are safety tested/certified and produced in a responsible, fully certified factory approved by SGS/LFGB/FDA and EU.
Helles Teeth teething toys are designed for infants 3 months and older, and do not have detachable parts.
They are thick and dense enough to withstand aggressive biting of developed teeth, so can also be used by older children with extra sensory needs.
Helles Teeth cares not only for your baby but for our Earth - our packaging is recyclable and reusable. Our zip-lock packaging can be used to keep teethers clean when on the move.
Our aim is to continue to grow our unique range of originally designed teethers to cater to a variety of teething issues and aesthetics.
All shipping costs are charged at a flat rate cost, based on average. The flat rate cost may be revised and updated from time to time without notice.
All New Zealand orders are sent courier tracked with Post Haste Couriers. Orders tend to be overnight / next day delivery for within New Zealand, however please allow for atleast 2-3 days if rural address or located in South Island.
All Australian Orders are sent via Parcel Point or via Aus Post. Please allow for 5 - 10 Business Day for delivery.
Please be aware we operate from two locations - one in New Zealand and the second in Australia - your order may come from one single location or both locations depending on what you order.
COVID-19 - please allow extra time due to Covid-19 affecting the delays in delivery.
Rest of World / International packages are shipped tracked using NZ International Air. Orders are generally delivered within 14 days to the United States. For Canada and Western Europe please allow up to one month due to country customs clearance, other countries allow additional time on top of this. Please note that we are not responsible for custom charges that you may incur by purchasing through our site - please take the time to look at your home country's custom and tax laws.
We are aware that shipping from New Zealand and Australia is expensive and takes a long time due to our proximity to the world; unfortunately we cannot control the shipping charges or times and we thank you for understanding.
*Please note all delivery times are an estimate only and may on the odd occasion take longer to arrive, especially during busy holiday periods, so please allow atleast 2-5 additional extra working days over known busy holiday periods.